FAQs

Bookings

Planning & Selecting a Yacht

There are many things to consider when planning a yacht charter. What size yacht, the style, interior appointments, and whether a motor yacht, sailboat, catamaran, or cigarette racer is more suitable to the adventure you have planned – are all to be considered.

We will guide you through our yacht selection, with suggestions about each layout and space available for different activities. We will help you customize your itinerary, from romantic sunset cruises to dinner at a destination restaurant or historic exploration. From the wildest parties to the most relaxing times spent with your family, we deliver exactly the experience you expect and more.

Do we need to come to your office to sign the agreement?

No, we can do all paperwork prior to your charter date by phone, email, or fax.

Can we book our charter a couple of months before guaranteeing us the boat?

Yes! And when you do, we guarantee that even if that particular yacht is not available due to unforeseen circumstances, we will offer you an alternative of equal or greater size and service level. We never downgrade – we’d rather lose you to a competitor than disappoint you in any way.

Can we see the boat before we charter it?

Yes, we can show you as many boats as are in the harbor at any moment. Our yachts are in Miami, Miami Beaches, Ft. Lauderdale and Chicago.

Do we need to bring any form of payment the day of the Charter?

Yes, please bring the credit card used at the time of reservation and your personal identification. Any additional information required will be cleared prior to the charter date.

Can we pay the day of the charter?

Yes; we accept cash, credit card, or check. We do require a 10% deposit and a credit card to hold the boat for your selected date and time.

What is the cancellation policy?

Cancellation by the charterer (you) for any reason must be received forty-eight (48) Hours prior to the scheduled departure date; otherwise, we may assess thirty (30%) percent of the charter hire agreement as liquidated damages. 

General Information

How long is a charter?

Half day charter is up to 4 hours. Full day charter is up to 8 hours. We also offer multi-day charters

Where are your yachts docked?

Our yachts are docked in different harbors throughout Chicago. We can deliver the boat to the closest harbor for your convenience.

How many years have you been in business?

We have been in business in Miami since 2006, and in Chicago since 2016.

Are all your yachts insured?

Yes, all our yachts are insured by their owners. We also carry liability insurance. Owners keep their yachts fully insured, or we simply refuse to book them.

The Yacht Owner’s insurance policy does not cover Charterer’s protection and indemnity during the term of the charter; charterer is responsible for obtaining such coverage if desired. Charterer shall not violate the terms of the Owner’s insurance policy, including, without limitation, the navigational limits it imposes.

Can you pick us up from our location?

Yes, we can pick-up and drop-off from your location for up to four guests. For more than 4 guests, we can arrange a limousine or car service for you at an additional fee, or you can call a taxi. We will help you with directions in case you have your own car/car rental.

Can you help us with an itinerary while we are on the boat?

We will coordinate as much of your day as you’d like. Plans can be made in advance or the day of the charter.

How many passengers can we have onboard a yacht?

Per United States Coast Guard law, twelve guests, plus a charterer, is the limit on any chartered vessel. Please, feel free to call us for options for vessels that can accommodate larger groups as well.

On The Yacht

Do you cater onboard the yacht?

We are able to cater from anywhere in the city. 

Can you take care of ordering food & beverages on the charter for us?

Yes, we will email you a few menus from restaurants and our local gourmet market. Let us know you want and we will take care of the rest. Fees apply.

Can we bring our own food & beverages?

Yes, you may bring anything you’d like!

Am I allowed to smoke on the yacht?

Smoking is not allowed inside the yacht, only in outside spaces.

Are we allowed to bring any types of drug onboard?

Use or possession of illegal drugs, including marijuana, on board the Yacht shall result in immediate termination of the charter with forfeiture of all payments.

 

Can I bring any pets on the yacht?

Pets are welcome if they are well-trained and kept outside on a leash. Service animals are always welcome.

How much should we give the captain & mate for gratuity?

A crew gratuity of 15% – 20% of the base charter rate is customary, given at the sole discretion of the Charterer. On multi-day charters, a minimum of 15% will be added to the invoice unless otherwise specified by charterer in advance. 

Can we rent a jet ski?

Yes, we can arrange for you to rent a jet ski.

Do we need passport on board a yacht charter?

Only if you are leaving the waters of U.S.A for an international destination like the Bahamas or Canada. Everyone on the yacht is required to have their unexpired passport with them for international travel. 

If you have any other questions, please feel free to call us and ask! Click to call now: 312.515.0551